Last Update: March 15, 2026
As OZKOZ, protecting the privacy of our visitors and customers is among our most important priorities. This Privacy Policy explains what information is collected, how it is used, and how it is protected when you visit our website or benefit from our services.
1. INFORMATION COLLECTED
a) Information You Provide Directly:
- Name, surname, email address, phone number, address information
- Information you provide when creating an account or placing an order
- Information you share through contact forms, surveys, or campaigns
b) Automatically Collected Information:
- Your IP address, browser type, operating system
- Pages you browse on our website, clicks, and visit duration
- Information collected through cookies
2. PURPOSES OF USING INFORMATION
- To process your orders and ensure delivery
- To respond to your customer service requests
- To improve the performance of our website and user experience
- To inform you about special campaigns, discounts, and innovations (with your explicit consent)
- To fulfill our legal obligations
- To prevent fraud and misuse
3. COOKIES
Our website uses cookies to improve user experience and analyze how our website is used.
Cookie Settings: You can disable cookies through your browser settings. However, some features of our website may not function properly in this case.
4. SHARING OF INFORMATION
Your personal information is not shared with third parties except in the following cases:
- With shipping companies for the delivery of your orders
- With banks and payment institutions for your payment transactions
- With official institutions when legally required
- With our marketing partners with your explicit consent
Your information may be shared domestically and abroad, provided that necessary security measures are taken.
5. DATA SECURITY
We take technical and administrative measures such as SSL certificates, regular security tests, and access controls to ensure the security of your personal information.
6. YOUR RIGHTS
Under the Personal Data Protection Law No. 6698 (KVKK), you have the following rights:
- To learn whether your personal data is being processed
- To request information if it has been processed
- To learn the purpose of processing and whether it is used appropriately
- To know the third parties to whom it is transferred domestically or abroad
- To request correction if it is incomplete or incorrectly processed
- To request deletion or destruction
- To request notification of these processes to third parties to whom it has been transferred
- To object to a result against you arising from analysis exclusively by automated systems
- To request compensation for damages incurred due to unlawful processing
7. CONTACT
If you have any questions or requests regarding this Privacy Policy or the processing of your personal data, you can contact us through the following methods:
📧 Email: [email protected]
📞 Phone: +90 (216) 632 00 96
📍 Address: Bahçelievler, Erguvan Caddesi No:76, Üsküdar / Istanbul
8. POLICY CHANGES
This Privacy Policy may be updated from time to time. Changes take effect on the date they are published on our website. We recommend that you periodically visit this page to be informed of changes.
This policy was updated and entered into force on March 15, 2026.
